Is the Customer Always Right?
If you’re in business longer than say a week, you’re likely going to experience an unhappy customer. It is the sign of the times. People are more edgy. more stressed, generally less tolerant and more demanding. Which is not a bad thing. Your customers should have high expectations. How will handle these customers will go a long way in determining our long-term success. Learn the 4 types of customers and the 7 ways to handle unhappy customers.
About the author, Dr. Jay LaGuardia
Dr. Jay LaGuardia has spent over 20 years teaching, coaching, and training patients and chiropractors alike the keys to a better life. Having built several successful business, and improved the health and quality of life of thousands of patients, Dr. Jay LaGuardia now focuses on helping people from all walks of life to achieve all their hopes and dreams.